WiredVibe AI

WiredVibe is a prominent supplier of mental health and wellness solutions, with over 10,000 individuals benefiting from its services. The service is leveraged by Fortune 500 companies such as Uber, Google and Apple.

Year

2020-23

Client

WiredVibe AI

Project Type

UX, UI, Product Design

Role

Lead UX/UI Designer

Overview

A mental health app that delivers personalized sounds
to improve mental
well-being

WiredVibe was created for people with mental health issues and concentration problems, who are looking for a unique way to improve their day-to-day life, and enable them to make the first step towards therapy.

Problem

The lack of accessible and personalized mental health support for individuals in need has created a significant gap in the market. Many people face challenges in finding convenient and effective therapy options that cater to their unique needs. The absence of a user-friendly platform that combines neuroscience-based therapy with personalized soundscapes further exacerbates the problem. This results in frustration, limited engagement, and a reduced likelihood of benefiting from the available resources.

Solution

To tackle the challenges faced by individuals seeking mental health support, a comprehensive solution was developed from the ground up for WiredVibe. The solution focused on creating an intuitive and user-friendly platform that seamlessly integrates neuroscience-based therapy with personalized soundscapes. Extensive user research was conducted to gain insights into the needs, preferences, and pain points of individuals seeking mental well-being.

View Final Solution
My Role/Responsibilities

UX research, UI design, Business Management, Marketing Collaboration

Deliverables

Competitive Analysis, User Surveys, User Personas, Task Flows, Journey Maps, Low Fidelity and Prototype, High Fidelity Prototype, Usability Tests and Findings

Deisgn Process

We started the project with a detailed discovery phase, consisting of a UX audit and research of the client’s current product. We applied agile product development, which allowed us to quickly validate our designs while working on different product aspects.

Discover

Stakeholder collaboration

 
 
Survey

A survey was conducted on 30 participants to identify which products and features people are currently using, and their pain points to determine which solution would be the best to implement.

User Interviews

A series of in-depth interviews were then conducted on 5 participants to further identify pain points, frustrations, needs, and desires with existing products to determine how WiredVibe could improve this experience.

Key Takeaways
01

Users highly value personalized experiences that cater to their specific needs.

02

Users prioritize a seamless and intuitive user experience that allows them to easily navigate the app, access features.

03

Users appreciate a diverse range of soundscapes that cater to different moods, activities, and therapeutic purposes.

04

Users find value in the dynamic and real-time adaptability of soundscapes based on their inputs, such as weather conditions or their level of occupation.

05

Users express a desire for the integration of mindfulness techniques, such as guided meditations and breathing exercises.

06

Users emphasize the importance of accessibility features, such as adjustable volume controls and compatibility with assistive technologies.

User Personas

Based on access levels, there are four primary user personas, each of which illustrates specific goals and challenges.

Competitor Analysis

We discovered that WiredVibe has a considerable competitive edge by offering a platform with strong focus on work environment and significant time-saving features.

Information Architecture

Using the information architecture exercise, we grouped all the information collected from research and defined the features and details required to design dashboard.

Design System

We introduced a design system following the Atomic structure to ensure the interface can be scaled, new features built quickly and there is a coherent design language to base decisions.

 

Ideate

Cooking up a better experience

To kick-off the design process, quick sketches helped me get ideas on paper to establish which elements were necessary for each screen. A low fidelity prototype was then created for initial user testing.

Onboarding System

Flowchart figure describing how the onboarding system works.

Low-Fidelity Prototypes

Using the feedback and insights gained from research, analysis and sketching, a low fidelity prototype was created to begin user testing.

Usability Study

A usability study was conducted to determine where improvements could be made and identify new ideas to satisfy user expectations, needs, and desires.

Pain Points
01

Many existing mental health and wellness platforms require a subscription or have high costs.

02

Users often need to switch between multiple applications or platforms to access different mental health resources such as meditation apps, sleep trackers, etc.

03

Some mental health platforms lack social features, preventing users from connecting and engaging with a supportive community.

New Ideas
01

Introduce a freemium model or affordable subscription plans to make mental health and wellness services more accessible to a wider audience.

02

Develop a comprehensive mental health platform that combines various wellness components, such as meditation, sound therapy, sleep tracking

03

Develop a comprehensive mental health platform that combines various wellness components, such as meditation, sound therapy, sleep tracking

Solution

A highly engaging experience

Whether you are a student, engineer, or artist, WiredVibe can help you take your productivity game to the next level. Based on the health benefits of Brainwave Technology, WiredVibe provides neuroscience-based visual and sound therapy optimized for getting work done, all in one platform.

Mobile Landing Page

Intro screen with details about the product.

 
Landing Page

Intro screen with details about the product.

Log In Screen

Users land here after expressing their interest in the app.

Onboarding Stats

After entering all the required data, the onboarding will be completed.

Dashboard

The main options for using the platform.

Playlist Selector

Users can follow and choose different playlists

Music Player UI

User can choose to listen to the selected piece.

Problems Solved
01

Addressing the issue of limited accessibility by providing affordable pricing plans, free basic features.

02

Creating an all-in-one platform that integrates various mental health resources and features, such as meditation.

03

Implementing advanced algorithms and AI-driven technologies to personalize the user experience, tailoring content.

04

Incorporating gamification elements, goal tracking, progress visualization, and rewards systems to enhance user engagement, motivation,

05

Facilitating social interaction among users by incorporating community features, such as discussion forums, group activities, peer support networks

06

Ensuring robust data privacy measures, compliance with regulations, and transparent information handling practices